Privacy policy – Farms Around

This is the website of Farms Around, glad that you are visiting it. Below you will find our privacy policy in which we explain how we handle the personal data we collect through this website. This privacy policy has been drafted for Farms Around, established in Delft, the Netherlands, and registered with the Dutch Chamber of Commerce under number 85433500.

  1. Who are we?

Farms Around (“we”, “us”, “our”) operates the website farmsaround.com and the associated (mobile) web services. We are the controller within the meaning of the General Data Protection Regulation (GDPR).

  1. For whom is this statement intended?

This privacy policy explains how we process your personal data if you are a:

  • Visitor: You use the site without logging in or creating an account.
  • User: You have a Farms Around account.
  • Owner: You have a Farms Around account and hold a subscription for one or more locations and manage these location(s).
  1. Which data do we process and why?

For Visitors, Users and Owners:

Data categoryPurpose(s)Legal basis
Technical data: IP address, browser, device type, cache headers, firewall statusSite functionality, security, caching & optimisation and statisticsLegitimate interest
Cookies / Local Storage: language preference, last map position, cache cookie debug/cache cookies, security cookiesUser convenience, performance improvement, securityLegitimate interest (we only use functional cookies)

For Users and Owners only:

Data categoryPurpose(s)Legal basis
Account data: name, email, password or social login IDCreating account / logging inExecution of agreement
Social login metadata: provider, token IDAlternative loginExecution of agreement
Usage data: added locations, likes, marked visitsCommunity functionality, profile displayExecution of agreement

For Owners only:

Data categoryPurpose(s)Legal basis
Subscription data: location(s) owned, subscription type & termSubscription management, invoicingContract performance
Payment data: last four digits of card, card type, transaction IDProcessing payments via StripeLegal obligation / execution of agreement

Only optional if you give permission or use a contact form:

Data categoryPurpose(s)Legal basis
Contact form data: name, email, subject, message contentCustomer support, follow‑up requestsLegitimate interest / execution of agreement
Location data: real‑time geographical locationDisplay on map, auto‑fill address when adding a new locationConsent
  1. How do we collect your data?
    • Directly from you – via forms, account registration, purchase of a Subscription.
    • Contact forms – the data you enter is sent by email (and stored in our database).
    • Automatically – via cookies, local storage in the browser and centrally on our website server.
    • Third parties – Stripe (payments) and Nextend (social‑login data).
  2. With whom do we share personal data?
Third partyRoleLocationProtection
Stripe, Inc.Payment processorEUSCC + PCI DSS compliant
Google WorkspaceEmail hostingEUSCC & ISO 27001

For more information about the processing of personal data by Stripe we refer to Stripe’s privacy policy.

We never sell your data to third parties.

  1. Retention periods
DataPeriod
Account dataAs long as the account is active.
Payment data10 years (fiscal)
Contact form messages24 months after last correspondence
Email server logs (Google)30 days
Location dataWe can hide and delete a location on request. After a deletion request the details about the location are removed within 3 months.
Security logs90 days
  1. Security
    • TLS encryption (HTTPS)
    • Password encryption
    • Role‑ and rights‑based separation in our Farms Around plugin
    • Firewall, brute‑force protection and malware scans
    • Secure SMTP connections and Google Workspace
    • Secure webhooks with Stripe
  2. Your rights

You have – in accordance with the GDPR – the right of access, rectification, deletion, restriction, portability and objection.

On our website, if you have an account, you can delete it yourself via “my profile”. Your personal data is then irreversibly deleted immediately. This does not include any data we are obliged to keep for legal purposes. Deletion via this function is not possible if you still have active Subscriptions.

To exercise your other rights, send your request to privacy@farmsaround.com and we will respond within 30 days. You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

  1. Cookies & tracking

We only use functional cookies. We do not use marketing cookies. We perform analysis cookielessly. For this we use Plausible Analytics to collect anonymous usage data for statistical purposes. This is to monitor general trends in our website traffic, not to track individual visitors.

Social login providers (Google/Facebook/Apple) and Stripe place cookies only after you click on them (log in or open the payment module).

Because we only use functional cookies, prior consent for marketing and analytics cookies is not necessary. Therefore, you will also not see a cookie banner on our website.

  1. Managing location consent

You can turn geolocation on or off at any time in your browser or mobile operating system. If you turn it off, you will only miss:

  • Automatic positioning on the map
  • Auto‑filling the address when adding a location
  • Being a contributor for “add location at the location itself”
  • More relevant information about local products at your current location
  1. Changes

We can adjust this privacy policy. In case of major changes you will receive an email or you will see a banner on the site. The most recent version can always be found at farmsaround.com/privacy.

  1. Contact
  • Farms Around
  • Chamber of Commerce number (Netherlands): 85433500
  • Email: privacy@farmsaround.com
  1. Language

This Privacy Statement is originally drafted in English. Translations into other languages are provided for convenience and to help users better understand our practices. In the event of any discrepancies or differences in interpretation between the English version and a translated version, the English version shall prevail and be legally binding.

Questions? Feel free to contact us. We are happy to help you further.

Version: 15 August 2025